Shipping Rates and Times
The shipping options available to you are determined by the contents of your order and your shipping address.
Shipping inside Cairo are free , outside Cairo 20 pound per order, upper Egypt 40 pound per order, outside Egypt 7 dollar per kilogram.
Please note that our shipping rates are subject to change at any time.
Expected delivery time inside Egypt up to two days , outside Egypt up to one week.
Default Shipping Address
Your default shipping address is the one used on your most recent order. At Checkout, you can change your shipping address by clicking the "change" button by the default address. This will allow you to select another saved address, or enter a new one.
You can review your shipping address at any time in the Shipping Addresses area of Your Account. You can add, delete, or edit your saved addresses. Changes you make on the Shipping Addresses area of Your Account will not affect orders you have already placed.
We occasionally offer special promotions for free or discounted shipping. These promotions have strict eligibility requirements
Order Processing Deadlines
If all items in your order are in stock , will begin to process the next business day.
Items on Order
If an item is currently out of stock, the items description page will display the date we expect to receive the product back in stock.
Shipping Confirmation Emails
Our systems will send you an automated shipment confirmation email when we finish processing your order.
Orders may be shipped with any of our preferred carriers: FedEx, ARAMEX or UPS. We cannot request or guarantee delivery by a specific carrier. If your shipping address is a P.O. Box, please check that option in the address form to make sure that your order is delivered correctly.
Restrictions on Air Shipping
Aerosol-type products or medications in pressurized spray cans, such as hairspray, shaving cream, and inhalers.
Products that contain flammable volatile or corrosive chemicals, such as: fragrances, nail polish, bunion treatments, and nail polish remover.
The shipping options for perishable products are limited, to make sure that you receive these items in excellent quality.
Our responsibility for loss or damage to your order ends once it reaches that address safely.